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Automotive After-sales customer experience consultants


We've had a consistent partnership with Audi since 2005, and we've worked with them on projects in the UK, America, the Middle East, and South East Asia. In brief, these projects have been as follows:
• Technical course design, authoring and delivery
• Production of web-based training materials
• Dealer after-sales analysis, coaching and auditing

We've also had a consistent partnership with Bentley since 2006, and we've worked with them on projects in the UK, the Middle East, Japan, Taiwan, Hong Kong, Singapore and Australia. In brief, these projects have been as follows:
• Technical course design, authoring and delivery
• Dealer after-sales analysis, coaching and auditing
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